WHO WE ARE
Our website address is: https://dijitalicense.com
Dijital Licenses strives to provide our customers with superior assistance in regards to our return services. To ensure that our customers are satisfied with the product(s) they order, we offer a 30 day product guarantee. Within 30 days of delivery, Dijital License Licenses will refund the full amount, minus the cost of shipping on new, unopened items. You must obtain authorization before returning any product by contacting us by email at support@Dijital License.com.
Customers shall expect to receive their refund within 2-4 weeks. This time frame estimate includes the shipping transit time back to our company location, an authorization check and your refund processing time. Refunds are only issued back in the form of the original method of payment. If a customer has received an incorrect or defective item due to an error on our part and would like to receive a replacement, Dijital License Licenses will pay the price for the incorrect item and ship the correct item out to the customer as fast as we can . All subscriptions require a 30 day notice of cancellation.
The software may require you to use a computer or other device meeting minimum system requirements, and you are responsible for ensuring that your computer or device meets Software system requirements prior to purchase. Generally, Software system requirements are available on or from product detail pages. Once you have purchased a downloadable product, we encourage you to download it, if applicable, and to access it promptly to ensure that you have received it. You are responsible for downloading and confirming your ability to access software within thirty (30) days after purchase and bear all risk of loss thereafter, including any loss due to a computer or hard drive crashes. . If you are unable to successfully download or access an Application after having reviewed our online help resources, please contact us customer service.
Dijital License Licenses will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with. Once this verification process is complete and the product has passed, Dijital License Licenses will refund the purchase price of the product to the original method of payment.
Open License – Dijital License Licenses may charge a 15% restocking fee on Open License orders that have been submitted to distribution or fulfilled.
Retail Licenses – Dijital License Licenses may charge a 15% restocking fee on retail orders that have been fulfilled.
Anti-Virus – Dijital License Licenses may charge a 25% restocking fee on Anti-Virus orders that have been fulfilled.
Microsoft Office 365 – Non-Refundable! We are unable to send these keys back to Microsoft so we are unfortunately not able to refund any Office 365 purchases. Requires a 30 day notice of cancellation.
If you purchase your product(s) and it states they have an electronic delivery method or download, you will receive the required product/license key in an email the same day your order is confirmed.
Questions about the Shipping & Returns should be sent to us at email@example.com
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